Reimbursement Guidelines

The Ford Mobility Motoring Program provides up to $1,200 of reimbursement toward the cost of installed adaptive equipment on any new Ford, Lincoln or Mercury vehicle and up to $200 on after–market alert hearing devices, lumbar seats and running boards (when not available as factory options)*. Total reimbursement is not to exceed $1,200.

• For example: If the cost of adding adaptive equipment is less than $1,200, your cash reimbursement will be for the exact amount of the adaptive equipment.

To be eligible for reimbursement, initiation of the adaptation must take place within 12 months of the dealer–reported date of sale or lease, and be claimed within 12 months of that date.

Your Ford dealer will assist in processing your claim for reimbursement. They will need a copy of the “Vehicle Bill of Sale” and the “Paid Adaptive Equipment Invoice.” The invoice should clearly state the equipment dealer/installer information, show the VIN of the vehicle, detail the adaptive equipment installed and the cost of each item. It should also show payment by the owner of the vehicle.

If you have any questions about eligibility, direct questions to the Ford Mobility Customer Care Center, (800) 952-2248, or by email at MobilityMotoring@Fordprogramhq.com.

Note: Adaptive equipment is defined as any installed device that makes it easier for persons with disabilities to drive or to be transported in a vehicle.  Equipment without clear definition of need will require original documentation clearly detailing the physical disability, prepared by a licensed or certified medical or medical-related professional.  Options available for factory installation such as air conditioning, running boards, lumbar support and power windows are not considered eligible under the terms of the program.